Home

About Us

The App

Contact

Fresh News

Get the App

Beacon Boxx Terms & Conditions

Effective Date(s): January 1, 2024 to January 1, 2027

Last Updated: October 22, 2026. These updated Terms apply to use of the App on and after that date.

These Terms & Conditions (“Agreement”) are entered into by and between you (“User” or “you”) and Beacon Boxx, Inc., a Delaware C-Corporation (“Beacon Boxx,” “we,” “us,” or “our”). By accessing or using the Beacon Boxx mobile application (“App”) and related services (collectively, the “Services”), you agree to be bound by these Terms & Conditions, as well as any additional terms and conditions that apply to specific features or services provided by Beacon Boxx.

If you do not agree to these Terms & Conditions, you must not use the App or the Services.

1. Acceptance of Terms

By using the Beacon Boxx App, you agree to these Terms & Conditions. Your use of the App signifies that you have read, understood, and agreed to be bound by this Agreement. You also acknowledge and consent to the collection, use, and sharing of your data as described in our Privacy Policy.

By using the Beacon Boxx App, you agree to these Terms & Conditions. Your use of the App signifies that you have read, understood, and agreed to be bound by this Agreement. You

also acknowledge and consent to the collection, use, and sharing of your data as described in our Privacy Policy.

2. User Eligibility

To use the App and Services, you must be at least 18 years old or have the consent of a parent or guardian. By agreeing to these Terms, you represent and warrant that you meet this eligibility requirement.

3. License to Use the App

Beacon Boxx grants you a limited, non-exclusive, non-transferable, and revocable license to install and use the App on your mobile device solely for personal, non-commercial use in accordance with this Agreement.

4. Data Collection and Privacy

4.1 Types of Data We Collect

In order to provide the Services, Beacon Boxx may collect various types of data, including but not limited to:

Health Data: Information related to your physical health, such as activity and movement data, active heart rate, SpO2, Heart Rate Variability, Resting Heart Rate, Vo2 Max, Heart Rate Recovery, steps, calories, sleep patterns, and other health metrics.

Location Data: Your location data, including GPS coordinates and other location-based information.

Personal Data: Information such as your name, email address, date of birth, and other contact details.

Device Data: Information related to the device you use to access the App, including device type, operating system version, and usage information.

4.2 Purpose of Data Collection

We collect and use your data for the following purposes:

To provide, personalize, and improve the functionality of the App and Services.

To track and analyze your health data, location data, and device data for the purpose of enhancing your user experience.

To send you notifications, updates, and other communications related to your account and the Services.

To comply with legal obligations and enforce our rights under this Agreement.

4.3 User Consent

By agreeing to these Terms & Conditions and using the App, you acknowledge and consent to the collection, use, and sharing of your data as described in this Agreement and our Privacy Policy. You have the right to withdraw your consent at any time by ceasing to use the App or by contacting us at support@thebeaconboxx.com.

4.4 Third-Party Sharing

We may share your data with third-party service providers that assist us in delivering the App and Services. These third parties are contractually bound to protect your data and use it only for the purpose of providing services on our behalf. WE WILL NOT SELL YOUR PERSONAL MEDICAL DATA TO THIRD PARTY ENTITIES, NEVER!

PERSONAL MEDICAL DATA TO THIRD PARTY ENTITIES, NEVER!

4.5 Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Agreement and our Privacy Policy, or as required by law. You can delete all data from the Beacon Boxx application server by deleting your account and selecting, “Delete All User Data from Beacon Boxx”. We will only retain your health and profile data until it is no longer reasonably usable; and/or, you delete your account using the in-app delete account feature.

4.6 Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data. Your data is secured on the Amazon Web Services (AWS) Cloud. And, as such, that data is compliant with US regulations for data storage and retention.

5. User Responsibilities

You agree to:

Provide accurate, complete, and up-to-date information when using the App.

Maintain the confidentiality of your account and login credentials.

Not use the App for any illegal, unauthorized, or harmful purpose.

Comply with all applicable laws and regulations when using the App.

Keep your wearable Device and paired phone charged, powered on, updated, and within Bluetooth range of each other, with Bluetooth, Wi-Fi or cellular data, location services, and App notifications enabled.

Maintain an active cellular data plan for your wearable Device, as described in Section 8.2.

Treat Beacon Boxx employees, contractors, and support staff with basic respect in all communications.

6. Prohibited Uses

You may not:

Use the App for any unlawful or fraudulent activities.

Distribute or share any content that is harmful, offensive, defamatory, or violates the rights of others.

Attempt to interfere with or disrupt the operation of the App, including through viruses, malware, or other harmful means.

Reverse engineer, decompile, or disassemble the App or any of its components.

Use to diagnose or predict medical conditions that could result in immediate death.

Harass, threaten, intimidate, or abuse Beacon Boxx employees, contractors, or support staff, including through repeated communications intended to harass rather than resolve an issue.

7. Medical Disclaimer

7.1 Not a Substitute for Professional Medical Advice

The App and Services are designed to track and monitor your health and activity, but they are not a substitute for professional medical advice, diagnosis, or treatment. The information provided by the App is intended for informational purposes only and should not be relied upon for medical decision-making. You should always consult a healthcare provider or medical professional if you have any concerns about your health or well-being.

The App and Services are designed to track and monitor your health and activity, but they are not a substitute for professional medical advice, diagnosis, or treatment. The information provided by the App is intended for informational purposes only and should not be relied upon for medical decision-making. You should always consult a healthcare provider or medical professional if you have any concerns about your health or well-being.

7.2 Emergency Situations

If you are experiencing a medical emergency, dial 911 or seek immediate medical attention from a qualified healthcare provider. The App includes SOS and automated alert features designed to help you request emergency assistance, and you may use them during an emergency. These features supplement, and do not replace, calling 911 yourself. If you are in doubt about whether help has been contacted, call 911 directly.

If you are experiencing a medical emergency, dial 911 or seek immediate medical attention from a qualified healthcare provider. The App includes SOS and automated alert features designed to help you request emergency assistance, and you may use them during an emergency. These features supplement, and do not replace, calling 911 yourself. If you are in doubt about whether help has been contacted, call 911 directly.

7.3 Limitation of Liability for Medical Emergencies

Beacon Boxx, its officers, directors, employees, and affiliates are not liable for any death, injury, or long-term health consequences resulting from a medical emergency or health-related issue, including any failure to receive timely medical attention, whether or not such emergency is related to the use of the App. You understand that the App is not designed to diagnose, treat, or manage medical conditions, and you assume full responsibility for your health and well-being.

Beacon Boxx, its officers, directors, employees, and affiliates are not liable for any death, injury, or long-term health consequences resulting from a medical emergency or health-related issue, including any failure to receive timely medical attention, whether or not such

emergency is related to the use of the App. You understand that the App is not designed to diagnose, treat, or manage medical conditions, and you assume full responsibility for your health and well-being.

8. Reliance on Wearable Device

The performance and reliability of the App are heavily dependent on the proper use and functioning of the wearable device(s) (e.g., smartwatch, fitness tracker) connected to the App. You are responsible for ensuring that the wearable device is properly worn, calibrated, and functioning. Inaccurate or incomplete data may result from improper use of the device or technical issues with the wearable device.

8.1 How Alerts Are Transmitted

Emergency alerts generated by your wearable Device must be transmitted from the Device to Beacon Boxx servers before Beacon Boxx or its emergency monitoring partner can act on them. The Device sends alerts either directly over its own Wi-Fi or cellular connection, or over Bluetooth to your paired phone, which then relays the alert over its own data connection. Beacon Boxx does not manufacture, own, or control the Device, the phone, their operating systems, or the wireless networks they rely on.

8.2 Data Plan Requirement

You agree to maintain an active cellular data plan for your wearable Device so that alerts can be sent even when your paired phone is out of range, powered off, or disconnected. If your Device does not support cellular service, you acknowledge that alerts depend entirely on your Device staying connected to your paired phone or to a Wi-Fi network, and you accept the added risk this creates. Beacon Boxx is not responsible for the cost, coverage, or performance of any data plan.

8.3 User Error and Device Mismanagement

You acknowledge that an alert may never reach your phone or Beacon Boxx servers because of user error or Device mismanagement, including but not limited to: leaving your phone out of Bluetooth range or in another room; allowing the Device or phone to lose battery power; turning off Bluetooth, Wi-Fi, cellular data, location services, or notifications; force-closing or failing to update the App; not maintaining a data plan as required by Section 8.2; or wearing the Device improperly. Beacon Boxx cannot receive, detect, or act on an alert that never reaches its servers.

8.4 Assumption of Risk and Waiver

YOU UNDERSTAND AND EXPRESSLY ASSUME THE RISK THAT AN ALERT MAY NOT BE TRANSMITTED, RECEIVED, OR ACTED UPON DUE TO DEVICE MALFUNCTION, LOSS OF CONNECTIVITY, NETWORK OUTAGES, USER ERROR, OR DEVICE MISMANAGEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE AND RELEASE ANY CLAIM AGAINST BEACON BOXX ARISING FROM AN ALERT THAT DID NOT REACH BEACON BOXX SERVERS FOR ANY OF THESE REASONS, INCLUDING CLAIMS ARISING IN WHOLE OR IN PART FROM BEACON BOXX’S OWN NEGLIGENCE.

8.5 Confirmation and Calling 911

When an alert is sent, the App will display its status where your Device supports it. If you do not see confirmation that your alert was received within one (1) minute, or if you are unsure whether help is coming, you agree to call 911 directly. The App is a supplement to, not a replacement for, calling 911 yourself.

9. Termination of Access

We may suspend or terminate your access to the App at our sole discretion, with or without notice, for any reason, including if you violate any provision of this Agreement.

Grounds for suspension or termination include harassment, threats, or abuse of Beacon Boxx employees, contractors, or support staff as described in Section 6. Because the Services include emergency alert features, we will make reasonable efforts to give you at least [seven (7)] days’ written notice before terminating your account for conduct reasons, so you can arrange alternative emergency coverage, except where the conduct involves threats of violence or unlawful activity.

Nothing in these Terms restricts your right to post honest reviews, ratings, or feedback about Beacon Boxx on the App Store or any other platform, and we will not suspend or terminate your account, or penalize you in any way, because of such a review.

10. Disclaimers and Limitation of Liability

10.1 Disclaimer of Warranties

The App and Services are provided “as is” and “as available,” without any warranties of any kind, express or implied. We do not warrant that the App will be error-free, uninterrupted, or meet your specific requirements.

10.2 Limitation of Liability

To the fullest extent permitted by law, Beacon Boxx, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to loss of data, lost profits, or health-related issues. This includes any liability arising from medical emergencies or health-related events while using the App, including any death, long-term injury, or other medical complications.

injury, or other medical complications.

11. Indemnification

You agree to indemnify, defend, and hold harmless Beacon Boxx, its officers, directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the App or any violation of these Terms & Conditions. THIS INDEMNITY APPLIES EVEN IF THE CLAIM ARISES IN WHOLE OR IN PART FROM THE NEGLIGENCE OF BEACON BOXX, TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to indemnify, defend, and hold harmless Beacon Boxx, its officers, directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the App or any violation of these Terms & Conditions. THIS INDEMNITY APPLIES EVEN IF THE CLAIM ARISES IN WHOLE OR IN PART FROM THE NEGLIGENCE OF BEACON BOXX, TO THE FULLEST EXTENT PERMITTED BY LAW.

12. Changes to Terms & Conditions

Beacon Boxx reserves the right to modify or update these Terms & Conditions at any time. We will provide notice of any material changes by updating the “Effective Date” at the top of this document. Your continued use of the App after such changes constitutes your acceptance of the revised Terms & Conditions.

13. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any dispute arising out of or related to these Terms & Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Montgomery County, Texas, unless both parties agree otherwise or the arbitrator permits the proceeding to be conducted remotely. Any court action permitted under this Agreement, including an action to enforce an arbitration award, shall be brought exclusively in the state or federal courts located in Montgomery County, Texas.

14. Miscellaneous

Entire Agreement: These Terms & Conditions constitute the entire agreement between you and Beacon Boxx with respect to the App and Services.

Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No Waiver: Our failure to enforce any provision of this Agreement shall not be deemed a waiver of that provision or any other provision.

15. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Beacon Boxx, Inc.
support@thebeaconboxx.com

By using the Beacon Boxx App, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.